Our open space is not a safe environment for babies and/or children. For their benefit and your peace of mind, we would greatly appreciate leaving children at home (during your spa/salon appointment).
Our scheduling is designed to permit the correct time needed to complete your services. Please help us by being punctual so that we may complete your service as scheduled. If you are more than 10-15 minutes late it may be necessary to reschedule your appointment.
If you feel you would be more comfortable or better served by another team member, or if you would like a fresh point of view, please let us know. We are a team of professionals and are pleased to have clients work with all members of our team.
If you are not satisfied with your service we require you to notify and rebook your service within seven days of your original appointment to avoid any additional charges. We appreciate your understanding of our policy as we better strive to serve our guests.
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